Custom Cakes

 

Let’s bring your vision to life!

First, check out our cake menu to see what kind of flavors and special decals we can offer you!
We also have some pre-styled designs available for you to choose from if you’d like.

When you’re ready to order, fill out the Cake Inquiry Form below to start!

 

 

Cake Inquiry Form

Name *
Name
When is your event? *
When is your event?
Example: I need six servings, enough to give three people two slices each.
Example: I'm looking for a one tier cake that is rainforest themed.
 

 

Common Questions

 

How do I order a drool worthy custom cake?

Start by filling out our cake inquiry form (located above). We will respond within a few days with follow up questions and inspiration photos if requested.


What information should I have on hand?

It is recommended that you include the following information:

Event Details:

  1. Who is the event for?

  2. What is the event celebrating?

  3. When (date and time) is the event taking place?

  4. Where is the event being held (if you need delivery)?

  5. How many people will be attending?

Ideas for the cake design, including inspiration photos if you have them.

Cake and icing flavors you would like.


Do I need to know exactly what kind of cake I’d like to order?

Nope! A lot of cake designs start out as multiple ideas during the consultation phase and then get fleshed out. Based on experience, the following can help a lot in figuring out what kind of cake you’re going for:

  • Invitations or promotional materials for your event

  • Photo Inspiration

  • Special cake toppers you’d like included in the design

  • Color ideas


How far in advance do I need to place my cake order?

The amount of time it takes to prepare a custom cake can depend on a variety of factors including design complexity, time of year, and the event your custom cake is for. We can only accommodate a certain number of cake orders per week. Because of this we recommend you send in your request as far in advance as possible.

We sometimes can accommodate last minute simple cakes. If this sounds like what you are looking for, please call or text us at 646-338-1189 and leave a detailed message.


What is your cancellation policy?

Due to limited production capacity, a large demand (what can we say, we’re popular!) and a tight production schedule we have allocated time and resources just to your order! This means that we sometimes say no to other orders so that we can make sure that yours will be carefully and thoughtfully baked and prepared .  Once your order has been confirmed and paid for we are unable to cancel it or offer a refund.


Can I stop by the bakery to order a cake?

Currently, Janie’s is operating without a storefront retail location. All our cakes are made to order. Please use our cake inquiry form at the top of this page.


What is the cost of the inquiry process?

It’s free! You won’t receive an invoice until the details of the cake design have been settled.