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      Q and A

      Why is your website often sold out?

      We put up as much product as we can make in a week, that way we can ensure that you get your orders are shipped within a week of you placing the order.  We put new cookies up every Friday at 10 am

      When will my order ship?

      We ship orders Monday-Friday.  If you place an order between Friday-Sunday it will ship the following week, Monday- Friday!

      How long will it take to arrive once it has shipped?

      We use UPS ground, so 1-7 days depending on where you live!  REMEMBER that is just the time in transit. Your order will not ship for 3-7 days after you place it so if you need them by a certain date please plan accordingly.

      What is the shelf life of you cookies?  

      3 weeks for our fruit flavors and 4 weeks for non fruit flavors.  BUT if you are not planning on eating them in the first few days we recommend freezing them to extend the freshness.   ALSO we recommend following the heating instructions on our packaging for a life-changing experience!