Q and A

Why are items  sold out?

We are a small bakery and everything is handmade. We want to make sure  we can ensure that your orders are delivered on the day you expected them to be by not accepting more orders than we can handle. 

Why do you not have my favorite cookie flavor?

We rotate our flavors often and it should be back soon!

When will my order ship?

You get to choose your date at checkout!

How long will it take to arrive once it has shipped?

Check in with the amazing Goldbelly team :) !

What is the shelf life of you cookies?  

Our cookies are good for up to a week  after arrival with the exception of Pie Crust Bites which are good for up to 6 months. BUT if you are not planning on eating them in the first few days we recommend freezing them to extend the freshness.   ALSO we recommend reheating them in the oven. Big cookies for 2-3 mins  and Pie Crust Cookies for 3-5 mins at 350 Degrees. 

Are you hiring?

We’re always accepting applications. Feel free to email us at info@janiebakes.com and we will hold onto your resume and reach out if we have a position open. 

Do you do catering orders?

Yes, you can pre-order for local pick up and delivery through getjanies.com up to 30 days in advance.